Shipping policy

Delivery Policy at Markay

At Markay, we are committed to providing fast and reliable delivery service to all our customers in Qatar, ensuring that products arrive on time and in excellent condition.

Delivery within Qatar:

  • Delivery Time: Delivery typically takes 2 to 5 business days, depending on the location.

  • Delivery Charges: Delivery is free for orders over QAR 200. For orders under this amount, a fixed delivery fee will be added.

  • Payment Methods: Payment can be made online using a credit card, or via cash on delivery.

  • Delivery to Other Areas: We cover all cities and regions in Qatar, including Doha, Al Wakrah, Al Rayyan, and more.

How to Track Your Order: You will receive a notification via email or SMS when your order is shipped, along with tracking details.

Return Policy: We believe in the quality of our products. However, if you are not satisfied with any product, you can return it within 14 days of receipt, provided the product is unused and in its original condition. Read more about our return policy in the "Returns" section.